Work Experience

Web Communications Advisor

Carleton University

Managing the content and web design of all the websites in the Carleton Content Management System (CCMS)

Transferring content from faculties’ old websites to the new websites within the CCMS

Ensuring all web content is aligned to Carleton University’s branding guidelines

Training Carleton University faculty and staff in the use of WordPress tools and plugins

Integrated Marketing Assistant


Collaborated with Social Media Community Manager in the creation of social media and marketing collateral for the ION Networks team

Analyzed and managed social media statistics and trends on a daily basis

Updated worldwide internal audiences of recent trends and new products in the ION Networks portfolio

Shift Network Administrator


Provided first level and monitor service availability, performance, and adherence to department’s service level agreement in response to server and network issues across Canada

Identified and assisted in the resolution of escalated issues and support incident tracking

Ensured all key components for local, regional, and global partners are available in a 24/7/365 environment

Field Representative

Appco GROUP Canada

Conducted business to business sales for Bell Canada to promote Fibe Internet and Fibe TV

Demonstrated exceptional product knowledge which resulted in $2,900 in sales commission